His system linked a modified domestic TV to a real-time transaction processing computer through a domestic phone line. During the Eighties he designed, manufactured, bought, installed, maintained and supported many online buying systems, using videotex know-how. These systems which also supplied voice response and handprint processing pre-date the Internet and the World Wide Web, the IBM PC, and Microsoft MS-DOS, and were installed mainly in the UK by massive corporations. Products such as spare parts, each for consumer items like washing machines and for industrial gear like centrifugal pumps, additionally appear good candidates for promoting online. Retailers usually have to order spare parts specially, since they typically do not stock them at client outlets—in such circumstances, e-commerce solutions in spares do not compete with retail shops, only with other ordering techniques.

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